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Welcome to The Learning Shift – A Hub for all things learning
With my years of experience in the industry, here are a few interesting skills and expertise I’ve acquired.
01
Strategic Learning Development
As a senior L&D consultant, having a strategic approach and thinking allows me to align learning initiatives with business goals, ensuring programs drive organizational performance and growth. To create long-term, scalable learning strategies demonstrates strong business acumen and leadership.
02
Change Management Expertise
An expert in navigating and leading through change, ensuring smooth transitions during organizational shifts. This skill involves guiding teams through change processes, mitigating resistance, and ensuring adoption of new systems or approaches through well-thought strategies, end-to-end planning, implementation or cutover strategy and risk mitigation.
03
AI-Driven Learning Solutions
Leveraging AI to create personalized learning paths, analyze learner data, and predict future skill needs is critical for future-proofing organizations. Certified in the future of workforce transformation-AI-Powered Personalization for Skill Development. It is critical to define the what, when, why and how can AI be integrated within the L&D umbrella of an organization. Developing the framework to implement AI and ensure adoption requires understanding how AI works within L&D. By using AI machines, businesses can offer targeted interventions, provide relevant educational content, and improve training techniques to get great outcomes in learning journey.
While there are potential challenges and risks associated with AI in L&D, such as job loss and bias, we can lower these risks by prioritizing upskilling and reskilling, ensuring the ethical use of AI, and sharing the benefits of AI with their workforce.
By following best practices, such as understanding organizational needs, choosing the right AI solutions, and encouraging a culture of continuous learning, we can leverage AI to enhance employee skills, productivity, and performance, ultimately driving business success.
04
Learning Analytics and Insights
Data-driven decision-making is a must. (But data isn’t always available, so we get creative!) The ability to analyze learning data, measure program effectiveness, and derive actionable insights ensures that learning solutions are impactful and continuously improving.
05
Leadership and Influence
I believe in building relationships that last. This skill involves building trust and consensus at all levels of an organization, driving buy-in for learning initiatives, and managing complex stakeholder relationships. The success of my projects was never one skill or achieving perfection, but knowing how to play to the strengths of my team, working as one, building skills and capabilities along the journey from within, and creating a growth curve to allow them to learn and thrive. Mentoring my team to achieve their professional peak and finding a balance. You are not remembered for how successful was the project, but the relationships built with the stakeholders, the trust and confidence in your team.
06
Program Management Excellence
Managing large-scale learning programs requires excellent and meticulous planning, and execution. As a senior consultant, I adept at handling multiple projects, coordinating cross-functional teams, and ensuring timely delivery of results. My resource management, the project budget and the delivery planning of assets, have all contributed to the success of every project.
07
Innovation and Creativity
As a curious thinker, I am constantly drawn to thinking outside the box. A ‘What If’ scenario often gets the creative juices running. Even within the confines of a design, innovation is about applying thinking in a new context. I have always thrived on introducing innovative learning methods such as gamification, microlearning, or virtual reality to keep programs fresh and engaging, while also addressing learners’ needs in novel ways.
08
Emotional Intelligence (EQ)
High emotional intelligence allows me to connect with diverse learners, understand their motivations, and foster a positive learning culture. This skill also ensures effective communication and collaboration across teams and build meaningful relationships with my stakeholders (who still keep in touch with me), and my peers.
09
Instructional Design and Learning Technology Integration
Mastery in instructional design, paired with technology integration, enables the creation of seamless learning journeys. This includes crafting content that is both pedagogically sound and technologically optimized, ensuring that learning experiences are not only informative but also accessible, interactive, and scalable.
10
Change Management and Organizational Development
Guiding organizations through learning-driven change initiatives, this expertise helps businesses adapt to new strategies, technologies, and processes with minimal disruption. As a senior consultant with a strong grasp of change management, I ensure that learning programs support organizational goals and help employees thrive during periods of transformation
11
Gamification for Enhanced Engagement
No matter how old we grow, games have a way of getting our interest peaked. Gamification brings learning to life by incorporating game-like elements—such as points, badges, and leaderboards—into training programs. This increases motivation, boosts participation, and drives a deeper level of learner engagement, making learning not only fun but more effective.
12
Mastery in Blended Learning Solutions, Adult Learning Principles & Digital Transformation
Combining the best of both digital and face-to-face learning, a senior consultant, I am skilled in blended learning designs programs that offer flexibility and variety. This expertise allows for creating dynamic learning environments that cater to diverse learning preferences while maximizing learner engagement and performance outcomes. (won the Brandon Hall Gold award)
An L&D expert with a deep understanding of adult learning theories I know how to design programs that resonate with adult learners, leveraging self-direction, relevance, and practical application. This ensures training is meaningful, engaging, and directly linked to real-world scenarios, resulting in better retention and application.
As businesses move toward digital-first strategies, expertise in driving digital transformation is essential. This includes implementing cutting-edge tools like AI, learning management systems (LMS), and eLearning platforms to modernize the learning experience, making it more accessible, efficient, and aligned with the needs of a tech-savvy workforce.
200+
Learners
15
Global countries
$13USD
Revenue
5
Awards
Project 1-Consultant/ID/Project Management Singapore-Based Bank
The client, one of Accenture’s largest stakeholders, embarked on a comprehensive digital transformation of their business operations, workforce, and processes. Neeta played a key role in the skills-to-capability transformation initiative, leading the project by developing strategic pitches for the company’s CTO and CLO. Her focus was on proposing innovative solutions to bridge the gap between the client’s current skills and required capabilities within their talent pool. Through extensive research and a deep understanding of the client’s vision, Neeta gained their trust, delivering impactful presentations that received immediate approval. Neeta consistently delivered presentations within a 24-48 hour turnaround, collaborating with a UK-based partner who managed the client relationship and followed a rigorous approval process before final presentations. This project was also integrated with a learning capability playground, enabling banking employees to test their skills and acquire new capabilities.
Project 2 – Project Manager/ID/Consultant US based Energy Company
The client was transitioning to an AI-driven IVR solution for their call center, requiring a comprehensive business change impact assessment and change management strategy. Neeta collaborated closely with the client to identify business impact gaps and training needs, designing a cutover strategy and delivering tailored training for agents, as well as a train-the-trainer program. She worked with department heads across the organization to implement a robust change management and learning and development strategy, ensuring high adoption rates across various sectors.
Leading the project from inception to delivery, Neeta provided innovative solutions, leveraging project planning tools like the RACI matrix to ensure accountability and clarity. She partnered closely with the AI solutioning team to craft a winning strategy that allowed the project to be completed ahead of schedule. Managing over 20 stakeholders, Neeta skillfully coordinated different project streams, frequently interfacing with AI experts to bridge knowledge gaps for the client. Additionally, she took the initiative to get certified in NICE, becoming the client’s go-to expert for the AI implementation.
As the lead for the learning strategy, Neeta was responsible for developing and executing training programs, ensuring long-term solutions aligned with the broader change management objectives. The client highly praised her skills, management, and timely delivery, awarding her a 5/5 for her exceptional work.
Project 3-Learning Experience Designer (Hybrid Learning solution)
During the COVID-19 pandemic, I led the development of a blended learning solution that revolutionized the participant experience. By incorporating cutting-edge technologies such as VR, gamified learning, and virtual networking, I created an engaging and intuitive learning environment that achieved a 100% adoption rate. The program offered a balanced integration of comprehensive learning resources with a strong focus on participant wellbeing, ensuring high levels of engagement and motivation throughout the training. The solution delivered timely and impactful learning, surpassing expectations during a challenging time. This initiative set a new benchmark for L&D, showcasing the power of innovation and adaptability in delivering exceptional learning experiences.
